E-mail me at carmen@carmenriverapens.com to reserve the item(s) you wish to purchase.

*** Check your e-mail junk folder if you have not heard from me in over 24 hours. ***

I offer free shipping on U.S. orders over $50.  I also offer a $10 shipping discount on international orders over $100.*  (Pilot Namiki Vanishing Point Pen Display Case does not qualify for free or discounted shipping)

For international customers please e-mail me your name and shipping address so I may calculate your shipping cost.  I normally mail via Priority Mail International with insurance.

All prices are in U.S. dollars.  Payments may be made with PayPal or check.

Items purchased by cash, PayPal and money order will usually be shipped the same day payment is received.

If you plan on paying with PayPal, send me your PayPal e-mail so I may send you a PayPal invoice.  Through PayPal you can make payments using  your Visa, MasterCard, American Express, Discover, debit card, bank account.

Items purchased by check will be shipped after the check has cleared, usually between 8- 10 days.

All items have a five-day, no-questions-asked, money-back guarantee (minus postage and insurance) when returned in the same condition as they were received.

Customers are responsible for payment of applicable local taxes and custom fees.

Items mailed to a California mailing address are subject to a 9.5% sales tax.